tiger888 Privacy Policy

1 Who We Are

tiger888 is an internationally licensed online casino and sports betting platform operating at tiger888.vin. tiger888 is the data controller in respect of all personal data collected from players and website visitors in connection with the use of the Platform. For the purposes of this Privacy Policy, references to "tiger888," "we," "us," or "our" refer to the entity operating the tiger888 platform under its international gaming license.

If you have any questions about how tiger888 handles your personal data, or wish to exercise any of the rights described in this Policy, you may contact our Data Protection team at [email protected] or via our live chat service between 9:00 AM and 12:00 AM Pakistan Standard Time.

2 Data We Collect

tiger888 collects the following categories of personal data in connection with the operation of your account and your use of the Platform:

3 How We Collect Your Data

tiger888 collects personal data through the following means:

• Direct Submission: Data you provide when registering your tiger888 account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or responding to a promotion.
• Automated Technologies: Data collected automatically when you access the Platform, including IP address, device identifiers, browser data, and session activity, via cookies and similar tracking technologies as described in Section 7.
• Payment Providers: Confirmation data received from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank when you initiate a deposit or withdrawal transaction, limited to what is necessary to verify and process the transaction.
• Identity Verification Services: Data received from third-party KYC and identity verification providers when we are required to verify your identity and age before processing a withdrawal or granting elevated account privileges.
• Fraud Prevention Partners: Risk signals and fraud indicators received from third-party fraud detection services that tiger888 uses to protect the integrity of the Platform and the security of all player accounts.

4 Legal Basis for Processing

tiger888 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to create and manage your tiger888 account, process your bets and wagers, handle your deposits and withdrawals in PKR, and provide customer support — all of which form part of our contractual relationship with you under our Terms and Conditions.
• Legal Obligation: Processing required to comply with our obligations under our international gaming license, applicable anti-money-laundering regulations, and any other laws or regulatory requirements applicable to the operation of tiger888.
• Legitimate Interests: Processing carried out in tiger888's legitimate interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and improving the quality of the Platform, provided these interests are not overridden by your own privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — in particular, the sending of marketing communications by email, SMS, or push notification. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 How We Use Your Data

tiger888 uses the personal data we collect for the following specific purposes:

• Creating, verifying, and managing your tiger888 account throughout its lifecycle.
• Processing your PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and maintaining accurate financial records of all transactions.
• Verifying your identity and age as required by our KYC obligations under our international gaming license.
• Monitoring gameplay patterns and financial transactions for the purposes of responsible gaming, identifying potentially problematic gambling behaviour, and applying appropriate intervention tools where necessary.
• Detecting, investigating, and preventing fraud, bonus abuse, money laundering, and other forms of prohibited conduct on the Platform.
• Providing customer support, resolving disputes, and responding to your enquiries via live chat and email.
• Sending you transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts — these communications are not marketing and cannot be opted out of while your account remains active.
• Sending you promotional and marketing communications, including details of tiger888 bonuses, new game releases, and special offers, where you have given your explicit consent to receive such communications.
• Analysing aggregated, anonymised Platform usage data to improve the tiger888 user experience and optimise game and sports betting offerings for Pakistani players.
• Complying with all applicable legal, regulatory, and licensing obligations, including responding to lawful requests from regulatory and law enforcement authorities.

6 Sharing Your Data

tiger888 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, to the extent necessary to process your PKR deposits and withdrawals. Each payment provider operates under its own privacy policy and data protection obligations.
• KYC & Identity Verification Providers: Third-party identity verification services engaged by tiger888 to confirm your identity, age, and residential address as required by our gaming license. These providers receive only the minimum data necessary to complete the verification check.
• Fraud Detection & Security Partners: Third-party security and fraud prevention services that assist tiger888 in protecting the Platform and all player accounts from unauthorised access, fraud, and financial crime.
• Technology & Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers engaged by tiger888 to operate the Platform. These providers process data on tiger888's behalf under strict data processing agreements and have no independent right to use your data.
• Regulatory & Law Enforcement Authorities: Where tiger888 is required by law, court order, or the terms of our gaming license to disclose your personal data to a government, regulatory, or law enforcement authority, we will comply with such requirement and, where legally permitted, will notify you of the disclosure.
• Professional Advisors: Legal, accounting, and audit professionals engaged by tiger888 on a confidential basis where necessary for the legitimate operation of the business.

7 Cookies & Tracking Technologies

tiger888 uses cookies and similar tracking technologies on the Platform to ensure the technical functionality of your session, remember your preferences, prevent fraud, and — where you have consented — deliver personalised content and analyse Platform usage. The categories of cookies tiger888 uses are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load balancing cookies. These cookies cannot be disabled as they are required for basic Platform functionality.
• Functional Cookies: Used to remember your language preferences, preferred currency display (PKR), and other personalisation settings. Disabling these cookies may affect your experience on the Platform.
• Analytics Cookies: Used on an anonymised, aggregated basis to understand how players navigate the Platform so that we can improve the user experience. These cookies are only set where you have given your consent via our cookie preferences panel.
• Marketing Cookies: Used to deliver relevant tiger888 promotional content to you when you are browsing the web. These cookies are only set where you have given explicit consent and can be withdrawn at any time via the cookie preferences panel.

You may manage your cookie preferences at any time via the cookie settings panel accessible from the footer of the tiger888 website. Please note that withdrawing consent for certain cookie categories may affect the functionality available to you on the Platform.

8 Data Retention

tiger888 retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and our international gaming license. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your active tiger888 account and for a minimum of five years following account closure, as required for AML compliance and gaming license audit purposes.
• Financial Transaction Data: Retained for a minimum of five years following the date of each transaction, in accordance with applicable financial record-keeping requirements.
• Gaming & Betting History: Retained for the duration of your active account and for three years following account closure, for dispute resolution and responsible gaming audit purposes.
• Customer Support Communications: Retained for three years from the date of the relevant interaction, for quality assurance and dispute resolution purposes.
• Marketing Preference Records: Retained for the duration of your account and for two years following account closure or the withdrawal of consent, to demonstrate compliance with consent requirements.
• Technical & Security Logs: Retained for up to twelve months from the date of collection, after which they are anonymised or deleted.

When personal data is no longer required for any of the above purposes, tiger888 will securely delete or irreversibly anonymise it in accordance with our internal data disposal procedures.

9 Your Data Rights

As a tiger888 player, you have the following rights in relation to the personal data we hold about you. tiger888 will respond to all valid rights requests within 30 days of receipt, and will not charge a fee for exercising these rights unless the request is manifestly unfounded or excessive.

To exercise any of the above rights, please contact our support team at [email protected] or via live chat. We may need to verify your identity before processing a rights request to ensure that data is not disclosed to an unauthorised person.

10 Security Measures

tiger888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tiger888 Platform.
• Encryption of sensitive data fields — including CNIC numbers and financial account identifiers — at rest in our database systems.
• Strict access controls ensuring that tiger888 staff can only access player personal data on a need-to-know basis, subject to role-based permissions and comprehensive audit logging.
• Regular third-party security audits and penetration testing of the tiger888 Platform and underlying infrastructure.
• Multi-factor authentication requirements for all internal tiger888 systems that store or process player personal data.
• Documented incident response procedures for the detection, containment, and notification of any personal data breach, in accordance with our gaming license obligations.

Notwithstanding these measures, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your tiger888 account and to enable two-factor authentication from within your account security settings.

11 Children & Minors

tiger888 is strictly an adults-only platform. We do not knowingly collect, process, or store personal data from any individual under the age of 21. The tiger888 registration process includes mandatory age declaration and age verification steps, and we apply additional KYC checks before processing any first withdrawal.

If tiger888 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the relevant account, return any deposited funds to the originating payment method, and securely delete all personal data associated with that account. If you have reason to believe that a minor has registered a tiger888 account, please notify us immediately at [email protected].

12 Changes to This Privacy Policy

tiger888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our gaming license requirements. Where a change is material, tiger888 will notify registered players by email to the address on record for their account, or by displaying a prominent notice on the Platform, at least 14 days before the revised Policy takes effect.

Your continued use of the tiger888 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. We recommend that you review this Privacy Policy periodically to stay informed of how tiger888 protects your personal data.

13 Contact & Complaints

If you have any questions, concerns, or complaints about how tiger888 processes your personal data, or if you wish to exercise any of the rights described in Section 9 of this Policy, please contact our Data Protection team using the details below:

• Email: [email protected]
• Live Chat: Available on the tiger888 Platform, 9:00 AM – 12:00 AM Pakistan Standard Time
• Coverage: Serving players across Pakistan — Karachi, Lahore, Islamabad, Faisalabad, and beyond.

tiger888 aims to resolve all privacy-related enquiries within 30 days of receipt. If you are not satisfied with our response to your complaint, you have the right to escalate the matter to the relevant supervisory authority under our international gaming license, details of which are available upon request.